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The following are recent letters and emails received from customers
We love our boat!
My Husband and I were out one day and we came across Cruising Yachts, we looked at each other and said what the heck lets go inside. We went inside and that is where we met Keenan, he asked how he could help us and we gave him some ideas of what we wanted.
Keenan was right on top of everything, he was knowledgeable, he is very personable, he listens and his communication skills are excellent! Keenan found the vessel both my Husband and myself love! I would highly recommend Keenan to anyone and everyone who is looking for a vessel!
- Mark and Marci Garcia
Hula Kai Beneteau 411 Once in A Blue Moon
Trent Carroll sold me my beloved yacht Hula Kai nearly 4 years ago. Since then, I have been active with friends purchasing their yachts in various parts of California and delivering them up and down the west coast.My experience with Trent Carroll was a completely different kind of transaction from anyone else I know. Trent was completely professional in the following ways that none of my friends and colleagues experienced from their yacht brokers. Trent followed through and kept his word about everything he said. He took care of details that I overlooked. My sea trial was a real sea trial, not a putt around the basin. We went to sea for the afternoon. He listened to my needs and met my expectations. During the escrow period I never saw Hula Kai dirty. Over the past few years I never passed up an opportunity to give Trent a hard time, but the truth of the matter is, I have the utmost respect and appreciation of his professionalism and I consider him a friend. If you are considering a yacht purchase and have the opportunity to work with Trent Carroll, rest assured, you will be working with the best.
I had my hopes set on a boat for sale in Shelter Island, and when the boat was taken off the market I was a little disappointed. Keenan, being very observant and attentive to my needs, immediately alerted me 4 months later, when that same boat came back on the market. I put an offer on the boat that day, and he helped me negotiate a fair price that was accepted. The transaction went smoothly, and Keenan's communication throughout the process was amazing. He always responded in a timely manner to all of my questions and concerns. I will definitely use Keenan in the future if and when I decide to sell, or upgrade to a bigger boat.
I finally purchased my first boat
I spoke with a couple of brokers up and down the coast of Cali and after a conversation where I thought I was being heard and understood I chose Keenan! He represented me and guided me through the entire process. I felt secure with his knowledge and candor. More importantly I felt even more secure when he didn't have a "quick" answer for everything. Brokers are in it for one thing. To sell a boat. Keenan has a different approach. "If you aren't happy then let's look at something else".
I am very happy to say I finally purchased my first boat! A 45' C&L Trawler! Best thing that has happened to me in 2020! Thank you Keenan!!!"
Ian, I must tell you that one of the most enjoyable aspects of this process thus far is dealing with you. You know 99% of all there is to know about the product, and if we run into something that¹s new you get the answer. Most importantly, you exert absolutely no pressure.”
–John G. Irwin, Yacht Buyer
Easy and Painless Experience
We’ve bought and sold several boats, and after those experiences I can tell you unequivocally that Keenan is by far the best broker. We had 2 simultaneous transactions with him (sale of a Cutwater 30 power boat and purchase of a Hunter 33 sailboat). Keenan is extremely personable, attentive and detail oriented, provided us with well thought out advice, and responds to phone calls, texts, and emails rapidly. I never had to ask him twice for anything, and always felt that he had our best interest in mind. We specifically wanted this sailboat, which was almost impossible to find in California. When this one fell out of contract Keenan immediately sent us over before it hit the market again so we didn’t miss the opportunity. These were the easiest and most painless boat-related experiences we’ve had. We will definitely use his services in the future, and refer friends and colleagues.
Big Boat Owner
“Ian Van Tuyl has excellent communication skills and his knowledge of the boat and the various options produced an outstanding yacht. Ian takes pride in his work and the boat shows it.”
–Donald R. Macpherson, Jeanneau 54DS
If you’re looking for a guide..
If you're looking for a guide to give you honest well informed advice look no further than Keenan. He helped us throughout the entire process, answered all our questions, and when he didn't he found the answers very quickly. He helped arrange the survey/sea trial and escrow. He even helped us long after the closing with some last-minute documents we left at home. He is very friendly and straightforward. I highly recommend using his services. Happy Sailing!
-Lionel & Helen
Responsive, relaxed conversation.
A friend’s recommendation led me to Cruising Yachts, but it was the responsive, relaxed initial conversation with Keenan that sealed the deal. Keenan, as my broker, patiently explained the boat buying process and correctly assessed the types of boats I would be interested in viewing. His responsiveness was particularly appreciated during the decision-making phase. Furthermore, his knowledge of local resources made everything from surveys to registration happen quickly and smoothly. In the end, his attention, diligence and overall ease of interaction made my purchase of an awesome Ranger Tug R-25 SC an enjoyably memorable experience. I look forward to working with Keenan again when it’s time to get a bigger boat!
Our go-to boat broker
For some years, my husband and I have relied on Dinah and Roger Goodsell as our go-to boat brokers. We have bought and sold three boats relying on their expertise. Two of the three boats sold within 3 weeks!! Our experience has been that they know where potential pitfalls may be and are quite able to guide a buyer or seller successfully through them. They are keenly aware of the market and have a vast mailing list of current and past clients with
whom to share their offerings. We highly recommend this dynamic duo.
Jeanneau 39i Owner
“Ian’s creativity, attention to detail and knowledge of sailing resulted in the yacht that we’ve always dreamed of. We know that all of the features and customizations Ian recommended have added significant value. We are extremely happy with his level of service and can’t wait to embark on more sailing adventures. When we upgrade to the Jeanneau 49, we’ll go back to Ian.”
–Howard & Joanne La Grange, Owners, Jeanneau 39i Performance